Customer Service: customerservice@alderac.com
Product Information: productinformation@alderac.com 
Product Replacement: fanclubs@alderac.com
Product Point Redemption: kokuredemption@alderac.com
Sales: sales@alderac.com
Retail Support: retailsupport@alderac.com
Imperial Assembly/Imperial Herald: fanclubs@alderac.com
Bounty Hunter Headquarters: bountyhunterhq@alderac.com
L5R CCG: Brent Keith ( bkeith@alderac.com )
L5R RPG (d10 and d20): Todd Rowland ( trowland@alderac.com ) or Shawn
Carman ( scarman@alderac.com )